Human factors training (virtual course)

Human factors training (virtual course)

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Why study this course?
This is used in ATC Refresher Training. Today’s fast paced changing world demands more of human performance. Increasing automation, satellite navigation, complexity of airspace, high traffic density and the balance of cost, safety and efficiency, requires a greater awareness of how to safe guard against human error.

Participants on this course will be introduced to human factors (performance) terminology in aviation. They will gain an understanding of the factors affecting an individual’s performance and the application of human factor knowledge using practical tools, that can be readily applied in an operational environment to improve safety.

The course will be presented via a combination of interactive training sessions, group discussions and relevant case studies.

Learning outcomes
At the end of the course the trainee will:

  • Describe human factors and recent advances in this domain
  • Be introduced to concepts in human error accident reduction training and the associated models
  • Be able to describe the concepts and principles involved in human factors as they relate to an aviation environment
  • Understood the effects of workload, stressors, fatigue and the physiological factors on human performance
  • Be aware of the environmental effects, including ergonomics and weather in human performance
  • Describe how human factors contributes to incidents and accidents using conceptual models.

Please fill out the following enrolment form before making payment. Please ensure you meet any prerequisites (please click "course details") for the course you wish to enrol in.



Please complete all sections of this enrolment form so we can obtain the information we need to enrol you in an Airways Knowledge Online virtual course.


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I am committed to completing the course provided by Airways.

I understand that if the course is cancelled by Airways that I will receive a full refund.

I understand that if I withdraw my enrolment prior during the withdrawal period referenced below the following refunds will be given in accordance with the Education and Training Act 2020 (New Zealand):
Course lengthWithdrawal periodRefund amount
For courses of two days or lessNoneNone
For courses of more than two days but under five weeksUp to the end of two calendar days of the course commencing50% of the course fee
For courses of five weeks or more but less than three monthsUp to the end of five calendar days of the course commencing75% of the course fee